RETURNS AND REFUND POLICY

We want to make returning a Hidden Maverick order as simple as possible. We’re happy to offer a full refund within 14 days of delivery, provided the items are unused and in the original packaging.

To start the returns process, please contact our Customer Care Team emailing contact@hiddenmaverick.com with your request, or contact us on live chat. Please include your order number, item(s) you would like to return and the reason for the return. If you have experienced any issues with your order, please contact us within 14 days of receiving your order. Once we have received your order, we will be in contact to confirm the receipt of the returned item(s) and that your refund/exchange has been issued. Please allow 10-14 working days for your return to be processed and for our Customer Care Team to contact you. All refunds will be processed back to the card originally used for purchase.

Products bought online must be returned by post.  We cannot refund any postal charges you incur to both deliver the item to you or to return the item to us, unless you have received incorrect items, your order is faulty, damaged, or not as described.

Please note, we cannot refund any tax, customs or duty charges that you may have incurred at the time of delivery.